About Westside Towing Inc and Reviews
Westside Towing is At Your Service
Locally Owned, Family Operated Towing Company
Towing Service You Can Count On - Anytime, Anywhere
Thank you Adam Huff for helping with my tire change. I appreciate your making yourself available to come out and help on a 30 degree night. Keep up the good work!!!!
Exceptionally fast service and everyone I interacted with was very professional. There's nothing quite as stressful as being stranded with a broken down car, and Westside made me feel taken care of. Called and my car was towed to the mechanic of my choice within an hour. Will be using their services exclusively from now on!
Shoutout to the polite, friendly young man who is helping us right now. Adam Huff! Hope your boss reads this and puts a little something extra in your Xmas stocking this year!!!
Last night my youngest and his girlfriend got lost near Lookout Mountain...locked their keys in the car and had about in their pockets....and it stormed really bad and phone reception was rerrible on top all of that.They got out and walked to a phone and called"West Side Towing". Chris was "Great"...abosolutely exceptional!My son explained everyhing that had happend and followed Chris down to where they could get phone reception that Chris could call his boss. The boss said, throw the keys back in the car and lock the doors. ...glad he didn't or the kids would have been stranded. I think that sometimes you can just get jaded. And that's ok...maybe go through that moment of anger and hate. Sink yourself in it. Give yourself time to really never foet that pain of betrayal ang dissappointment, and then open your eyes, and just let it go....Do what's right, take that moment that opportunity to let it all go....And Joe...it's ok. My son was safe because Chris is a good guy...it's ok. Thanks West Side Towing.Robert R.
Excellent service! They got a tow truck to me very quickly, and Mike (truck 126) was incredibly nice. Very professional. Will be calling Westside any time I need towing service in the future.
Flat tire last week in Parker,called these guys,truck on scene within 15 minutes,loaded me up and off we went. the drivers name was Ken Stark ,nice guy and knows his craft. Would recommend without question.
Can NOT say enough good things about these guys - I have used then twice now for my MCI bus conversion (air brake leaks) and they have been the BOMB every time
Over the weekend our car was towed by West Side due to the car being left on the side of the road because of the weather. Apparently I did not pull off far enough and admittedly I couldn't see well so that is on me. Due to the fact they are closed on Saturday and Sunday I was unable to get my car until this morning. The bill was 4.00. How sad that a family owned business feels comfortable charging such an outrageous amount when i would have gladly come in on Saturday to pick it up. Perhaps integrity is not so alive and well.
I have used these guys before without a problem, but.....Today my wife drove her SUV off our driveway, which was slick with plowed snow. I called Westside, they had "their driver" call me. I assumed it actually was their driver, naturally. When the guy showed up, he was in another truck with another company's name on it. They got the car out, but then got it stuck again driving it up the driveway as a favor to my wife. They had to winch it out again. When they called me for payment, it was 5! I said I expected it to be around 0, the usual amount based on experience. The guy says, "Well, we had to get it unstuck twice." I noted that the second time was not our fault, and he replied that he had been there for 3 hours and probably missed out on other calls. His name was Juan, by the way, and his sidekick was Tom. Juan also told me on the phone that "I had to shovel half your driveway." That was a blatant lie, which my wife took him to task for, as SHE actually shovelled the driveway.The biggest problem here is that I called Westside to get them to come, not to get some third-tier company who ended up overcharging us. Oh, but the bonus? Instant karma: Their starter went out on their truck as they were leaving, and they had to call Westside to come tow them! Ha!
AAA mishap and insurance problems but west side towing was very patient and the driver waited a hour with me for AAA to get their act together. Unfortunately the wrong towing company was dispatched and before I could get it corrected the other company came and took the truck. I will make sure in the future to only use WESTSIDE TOWING.
Car died. USAA roadside assist contracted through Westside. The driver, I believe his name was James, was the nicest person you could meet. Very engaging, friendly, and arrived 30 mins ahead of schedule. He took great care to avoid damaging our vehicle and even showed us some pictures of a cool Belaire he had recently towed. Westside and James are true gems!
The owner of Westside Towing is so personable/ professional and greatly helped with towing my truck, Big Red, my favorite vehicle.
In the process of my truck being towed they destroyed my transmission, transfer case popped one of my tires and stole minor things from glove box and center console extremely unhappy with poor customer service as well
I have used Westside towing on several occasions (for both a jump and a tow) and have always received prompt, friendly service. I appreciate being treated respectfully (which isn't always the case as a female customer in need of roadside assistance). I highly recommend Westside towing and will use them again if the need arises.
I found myself stranded by my beloved aging truck this afternoon, but Steven's outstanding customer service calmed my nerves. He saved me money, time, and stress... Thank you VERY much Steven!